Serious disasters can have a dramatic negative effect on a company’s reputation. If you’ve recently emerged from a crisis, you’re probably dealing with a ton of negative media coverage. It doesn’t matter whether it’s due to a factory recall or the problematic behavior of one of your company’s top executives. You need to take action …
How Do You Repair Your Business Reputation After a Disaster? Read More »
Protecting Your Brand Online As most webmasters already know, just one negative review can wreak havoc on your brand. It is sometimes frustrating for marketers when an enraged customer makes a comment that can tarnish years’ worth of reputation building. As a marketer, you should be armed with the tactics of How To Protect Your …
Many online marketers have talked about the powerful messages sent by Google reviews and brand mentions across social media. With users hunting down ratings, reviews, and scams, businesses need to look at their proactive reputation management plans and see the impact of their reviews firsthand. It’s Time for Proactive Reputation Management Most businesses have had …
Whether you are a business, celebrity or just a regular person, your online reputation is very important. It is very similar to your credit report because it reveals your habits and character. Everyone should take the time to manage their reputation and ensure it is presenting their most authentic self. You likely Google the people …
Tips and Tricks to Controlling Online Reputation Read More »
As a business owner, it is important to know that 84 percent of online shoppers trust the reviews of other people as much as they trust recommendations made personally to them. The world now lives in the digital age, which means information travels faster than it ever has in human history. Whether it is product …
Shakespeare once said, “What’s in a name?” He said it through Juliet in the ever-popular classic, “Romeo and Juliet.” She said it when she was trying to convince Romeo that his name meant nothing and that he should stay with her no matter what. But despite the starry-eyed teenager view that love will work no …
Have you ever heard the saying, “When you have lemons, make lemonade?” I don’t particularly like lemonade myself. In fact, I’m allergic to it. That being said, the point is well taken. When you come across negative comments that have been made about you or your brand, it is quite disconcerting. You spend all of …
Converting a Reputation Crisis into a Marketing Opportunity Read More »
Shakespeare once said, “What’s in a name?” The context was in the timeless play, “Romeo & Juliet” and it was meant to question why a name matters because it is the real character of a person that truly matters. However, as Shakespeare often did, he was trying to get his audience to think about this …
The Importance of Google Maps in Online Reputation Management Read More »
How powerful of a statement can be made with digital video? The answer can be traced to the 2016 American electoral campaign; when a controversial video of a lewd conversation between Republican candidate Donald Trump and the host of an entertainment news show was made public. The infamous video not only derailed Trump’s campaign but …
Using Video to Boost Online Reputation Management Efforts Read More »
In the landscape of a social-media-dominated Internet, even so much as an obscure Twitter user’s tweet calling out your brand can quickly blow up into an enormous uproar involving several thousand commenters publicly deriding your product or company. Any marketer promoting the brand in question could hardly end up in a less enviable and flustering …
How to Turn a Brand Crisis into a Reputation Win Read More »
