Have you ever heard the saying, “When you have lemons, make lemonade?” I don’t particularly like lemonade myself. In fact, I’m allergic to it. That being said, the point is well taken. When you come across negative comments that have been made about you or your brand, it is quite disconcerting. You spend all of […]
Even though it is the digital age, word of mouth is still the primary driver of business reputation. Anyone with an internet-enabled device can talk about a company online or with other people who are not customers. Reviews are very important to local businesses because customers in the community will use them to influence their […]
When you own and run an online business, reputation is a top priority. A good reputation will open doors for your company and allow it to take advantage of the best opportunities. This includes hiring the right people, lowering market costs and bringing in new clients. People are easily influenced by reputation, and a company […]
If you have an online business, you likely have a website and several social media accounts where customers can offer feedback on your services. This means you must be vigilant about negative reviews and comments. The success of your business is dependent on how well you handle negativity and manage your brand’s reputation, as this […]
