If you have an online business, you likely have a website and several social media accounts where customers can offer feedback on your services. This means you must be vigilant about negative reviews and comments. The success of your business is dependent on how well you handle negativity and manage your brand’s reputation, as this […]
The company that you have worked so hard to build can be destroyed in a matter of minutes. Malicious reviews by disgruntled customers can ruin everything. The internet is a wonderful place that allows consumers to rave about your products. Unfortunately, it also allows some to bash your products and services. While some criticisms are […]
When you own a small business, you must put in a great deal of work to build your reputation. In today’s world, that reputation can be ruined in a matter of minutes by one negative review. With the majority of people connecting to the web through mobile devices, it is very easy to find information […]
Much like an individual, a business must manage its reputation. The desired outcome is positive return on search engine result pages (SERPs). In order to control its own listings, the business must drive down or eliminate negative results. The following six advanced methods can help. Use Social Media the Right Way A common strategy in […]
In the age of social media and reviews, online reputation management is a reality. Negative feedback can have an immediate impact on your brand. Research has shown that 86 percent of the population will think twice about purchasing a service or product from a company that has negative reviews. This means you should be very […]
