Thanks to the Internet of Things, you can research everything online, and most people use Google to answer their questions about how negative reviews affect your business. Reviews and ratings are the go-to informants for any bad reputation signals, such as poor quality, bad customer service, or other grievances. However, many companies maneuvered around bad […]
As an individual or a business owner, you may have Googled your name and discovered negative reviews or articles at the top of the search results. This may have you concerned about your reputation and that of your company. Whether an item is true or not is less important than the impact it has on […]
Shakespeare once said, “What’s in a name?” He said it through Juliet in the ever-popular classic, “Romeo and Juliet.” She said it when she was trying to convince Romeo that his name meant nothing and that he should stay with her no matter what. But despite the starry-eyed teenager view that love will work no […]
One way to add value to your business or brand is asking your customers to advocate for you online. While this is not an easy request, it is important because online reviews are often the foundation for a company’s reputation. They can be the difference between someone choosing your business or going to a competitor. […]
It has never been easier to research a business, especially with all the sites offering online reviews. Whether your business has an online presence or only a brick-and-mortar store, prospective customers can check out reviews on Google My Business, Yelp, Foursquare and many other sites. Considering how important your business’s online reputation is, it’s natural […]
