The terms public relations (PR) and online reputation management (ORM) are often used interchangeably by many people. This is due to the misconception that they mean the same thing. On the contrary, ORM and PR are different subjects and should be treated differently. When it comes to PR the primary role is the overall public …
Difference Between a PR Firm and Reputation Management Read More »
Removing negative information on Google about your personal or business isn’t always easy but with the best reputation management on Google, there are some things you can do about it. When you bury negative search results on Google search engines, you greatly improve your online reputation. Reputation management firms play a pivotal role in burying …
Burying Negative Search Results Instead of Removing Them in 2022 Read More »
Have you ever searched your brand name? Are all the results positive? Do reviews share an accurate customer service experience, or do you have complaints that mention scams and bad business practices? If you Google “[your brand name] reviews,” what’s your rating? Google will use customer sentiment and trust as a ranking signal. Businesses have …
While some customers are hard to please, your business will take a nosedive if multiple customers leave bad reviews about your business on Google, Yelp, Trip Advisor, Facebook, and the many other platforms available to leave a complaint. When a new customer researches your brand, they may see all the bad reviews, but if you …
Removing your name from Google search is not as simple as making a phone call or a request to a single authoritative person. If you do find negative results about yourself or your business, there are effective steps you can take to resolve the problem. One way to accomplish this quickly is by using an …
As a business owner, it is important to know that 84 percent of online shoppers trust the reviews of other people as much as they trust recommendations made personally to them. The world now lives in the digital age, which means information travels faster than it ever has in human history. Whether it is product …
Shakespeare once said, “What’s in a name?” He said it through Juliet in the ever-popular classic, “Romeo and Juliet.” She said it when she was trying to convince Romeo that his name meant nothing and that he should stay with her no matter what. But despite the starry-eyed teenager view that love will work no …
These days, online reputation management is a big buzzword in the internet marketing sector. This is the case for many reasons, including the fact that more and more business owners are recognizing the importance of establishing and maintaining a good reputation in the online world. However, it’s important to know that online reputation management is …
Beyond Reputation Management: Improving Your Reputation Read More »
Technology has allowed a whole new landscape of communication between businesses and the customers they serve, and customers have grown to appreciate the new level of intimacy they can achieve with their favorite brands. Building a strong connection with your customers is a great way to boost customer loyalty, which in turn boosts profits. The …
How To Make An Emotional Connection With Customers Read More »
