If you have an online business, you likely have a website and several social media accounts where customers can offer feedback on your services. This means you must be vigilant about negative reviews and comments. The success of your business is dependent on how well you handle negativity and manage your brand’s reputation, as this […]
One way to add value to your business or brand is asking your customers to advocate for you online. While this is not an easy request, it is important because online reviews are often the foundation for a company’s reputation. They can be the difference between someone choosing your business or going to a competitor. […]
When Google Reviews Say You Suck As a business owner, it is frustrating to hire copywriters, invest in advertising and get advice from brand consultants that only results in a poor Google score. Despite your efforts toward market research, pay-per-click ads and search engine optimization, your company continues to elude greatness due to a single […]
