You run a business. You work very hard to be the best. Then, it happens. An anonymous customer posts a negative review of your company. You know this must be dealt with, but you do not know exactly what to do. You know how many consumers use the internet to research products and companies before […]
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Can The Damage Be Repaired? Ordinary people now have a problem previously experienced almost exclusively by the rich and famous. Thanks to the Internet, compromising photos or other reputation damaging information can be spread far and wide. The Internet has become the paparazzi of commoners. Fortunately, in most cases, it is possible to mitigate the
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Information on the Internet has in many ways made life easier than ever before. Despite its advantages, the online availability of decades of data has had a damaging effect on personal and business reputations. In the past, the passage of time could help people overcome negative life experiences, but now, those events persist in an
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As the public image of their corporations, CEOs symbolize and communicate the company’s name and reputation, and that’s why it’s necessary for them to have a working influence on its definition and maintenance. Listed below are the 10 most important things that a CEO should do to enhance their company’s reputation. 1. Take advantage of
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When a negative comment pops up on Yelp or RipoffReport.com, it can start to bleed your business dry. What do you do when you can’t afford to hire help? You do have options that you can take advantage of with a limited budget, and you can start doing something about it as soon as possible.
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In today’s world of computers, smartphones, and tablets, there isn’t much about a person’s life that isn’t online. This includes businesses. From your small town grocery store to big chain department stores, reviews are abundant on any search engine. Unfortunately, the reviews aren’t always favorable; and, in some cases, can be outright damaging. Most people
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The internet has done many things to change our daily interactions with the world around us. Having a veritable library of information at our fingertips means never being lost, never being out of contact, and always having the most up to date information on just about any conceivable topic. This vast network of information has
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Online reputation management isn’t just about knowing how to tweet or having a website. With digital strategies evolving, social media as a marketing medium on the rise, and the ever-increasing popularity of review sites such as Yelp, monitoring your online brand is important. What is Online Reputation Management? Online reputation management involves monitoring the publicity around
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Consumers expect brands to actively use social media platforms such as Facebook, Twitter and Google+. You don’t have to have an account on every social media website, just the ones where your target audience is most likely to socialize. If your business does not have at least one social media account, you will miss what
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Business owners have a lot to worry about. Depending on the specifics, those worries might include inventory, client satisfaction, manufacturing, deliveries, customer service, marketing… it can be overwhelming. With all of the requirements to manage a business, some businesses may choose to ignore or overlook the managing of their online reputation. I cannot stress how
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