Every business wants to build a reputation that is not only rock-solid but won’t begin crumbling when faced with initial signs of impending trouble. Now more than ever consumers have been coaxed to the internet for most of their needs. This has been extremely beneficial in acquiring new growth and sustaining what your business worked […]
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Protecting Your Brand Online As most webmasters already know, just one negative review can wreak havoc on your brand. It is sometimes frustrating for marketers when an enraged customer makes a comment that can tarnish years’ worth of reputation building. As a marketer, you should be armed with the tactics of How To Protect Your
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Let’s say you want to remove your personal information from Google or maybe, you’re worried about identity theft? There’s also a chance that you don’t feel comfortable with the fact, a stranger could type your name on a keyboard and learn basically everything about you. Either way, you’re ready to move on and get off
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Do you have an unflattering picture of yourself that you want to get rid of? Maybe, you’ve already deleted the image from your social media account and managed unwanted image results in Google but it keeps popping up in search? So, how do you get rid of it? There are some basic questions and starting
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Have you ever searched your brand name? Are all the results positive? Do reviews share an accurate customer service experience, or do you have complaints that mention scams and bad business practices? If you Google “[your brand name] reviews,” what’s your rating? Google will use customer sentiment and trust as a ranking signal. Businesses have
What Is an Internet Reputation Service? Read More »
When you googled your business today, you probably weren’t expecting that bad search result, but now it’s there, dragging down your reputation and rank. If you have been working on a digital marketing strategy or increasing your social media followers, this one result could bring down those, too. Social trust is a huge factor when
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Many online marketers have talked about the powerful messages sent by Google reviews and brand mentions across social media. With users hunting down ratings, reviews, and scams, businesses need to look at their proactive reputation management plans and see the impact of their reviews firsthand. It’s Time for Proactive Reputation Management Most businesses have had
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You have worked hard to build your business. You take your time with every transaction and make sure that customers are happy. So, why did someone leave a bogus fake review about your product? Most likely it’s an unsavory SEO company working for your competitor. In addition, Google has been penalizing companies for fake positive
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While some customers are hard to please, your business will take a nosedive if multiple customers leave bad reviews about your business on Google, Yelp, Trip Advisor, Facebook, and the many other platforms available to leave a complaint. When a new customer researches your brand, they may see all the bad reviews, but if you
Does Your Online Reputation Matter? Read More »
Thanks to the Internet of Things, you can research everything online, and most people use Google to answer their questions about how negative reviews affect your business. Reviews and ratings are the go-to informants for any bad reputation signals, such as poor quality, bad customer service, or other grievances. However, many companies maneuvered around bad
What Is Review Gating? Company Reputation Management Read More »