You have worked hard to build your business. You take your time with every transaction and make sure that customers are happy. So, why did someone leave a bogus fake review about your product? Most likely it’s an unsavory SEO company working for your competitor. In addition, Google has been penalizing companies for fake positive …
Thanks to the Internet of Things, you can research everything online, and most people use Google to answer their questions about how negative reviews affect your business. Reviews and ratings are the go-to informants for any bad reputation signals, such as poor quality, bad customer service, or other grievances. However, many companies maneuvered around bad …
What Is Review Gating? Company Reputation Management Read More »
Even though it is the digital age, word of mouth is still the primary driver of business reputation. Anyone with an internet-enabled device can talk about a company online or with other people who are not customers. Reviews are very important to local businesses because customers in the community will use them to influence their …
