Nobody likes getting a bad review. However, the practice of review-gating does a disservice to the business and the customer alike. On the surface, it seems like having only glowing reviews would be the most beneficial to a business, but that isn’t necessarily the case. An abundance of positive comments only serves to invoke suspicion […]
How Review-Gating Can Hurt Your Reputation Read More »
In this modern age, the internet and social media have made us more connected than ever. While this has its benefits, it has also created a whole new set of issues with cyber harassment, digital defamation, and cyber stalking. And unfortunately, this is one area where the law often doesn’t provide adequate protection. The Brightpast
Legal Limitations of Dealing with Cyber Harassment Read More »
Online Reputation Management is a relatively new but fairly booming business. The problem with the internet is that it offers an almost unlimited amount of data storage, which means any skeletons in your corporate closet never really vanish, they have the ability to just keep popping up over and over. While you can’t always eliminate
Boost Your SEO with Online Reputation Management Read More »
Connecting with your customers is one of the best ways to drive business and increase word of mouth awareness about what you do. Reputation matters in the digital age, and how you interact with and learn from your customers on their very first visit does too. Regardless of how well a business is run, a
Get to Know Your Customers Day Can Drive Your Business Read More »
In any business arena, a company’s reputation is paramount. Before any customer chooses to buy, they consider a variety of aspects: services offered, public image, price, emotional contact, etc. While every new customer will weigh a number of variables in their mind’s eye before choosing, they are, in essence, making a gamble. The odds and
5 Aspects of Reputation Management For Your Business Growth Read More »
We live in a world where star ratings, review sites, and social media determine the number of leads you get and how many you convert into sales. People no longer rely on the anecdotal personal accounts that are associated with “word of mouth” to make a decision. They want facts and reliable information. Social media
Social Media Is The New Word of Mouth Read More »
Creating a useful and effective customer survey is not an easy task, but it’s one of the quickest and easiest ways to receive a large amount of data from your customers, actionable data that you can then use to change your strategy when it comes to the service that you provide. While another favorite way
Create Surveys that Help Reputation Strategies Read More »
If you’re ready to optimize your online reputation so your company can earn an exceptional bottom line, make sure that you focus on accomplishing the objective through social media. Doing so can help ensure that your company attains the exposure and positive feedback necessary to enhance your reputation while also attracting new customers. If you need
3 Tricks To Help Build Your Reputation Through Social Media Read More »
“A picture is worth a thousand words…” This is a phrase we’ve heard hundreds of times in our lives. Unfortunately, a majority of the generation breaking ground into the battlefield for employment has ignored this piece of advice for too long, and they are now learning the consequences. Depending on the type of work you
A Single Photo Can Affect Your Reputation Read More »
When you think of branding and defining your reputation online, your mind likely turns to the products that your company sells and the services that it offers. However, in order to or in the online world, you need to have strong employees. To attract strong employees, your employer brand must be positive. Before going on
Attract Talent With a Positive Employer Reputation Read More »