Month: June 2016

Weathering a Social Media Storm

Last Updated on February 15, 2021 by Bright Past Social media is one of the most potent customer outreach platforms ever invented. Able to reach potential customers and fans the world over, social media connects a business in ways that were previously thought impossible. Social Media Risks Yet social media is a decidedly double edged …

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How to Deal with Anonymous Negative Online Reviews

Last Updated on February 15, 2021 by Bright Past You run a business. You work very hard to be the best. Then, it happens. An anonymous customer posts a negative review of your company. You know this must be dealt with, but you do not know exactly what to do. You know how many consumers …

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